Before You Can Redeem — Canadian Requirements

All five of these must be met before submitting a redemption request:

1. 50+ Redeemable Sweeps Coins

SC must be in "redeemable" status (wagered at least once). The 50 SC minimum applies to Canadian players identically to US players.

2. 1x wagering on all SC

Every SC received — whether from welcome bonus, daily login, referral, or purchase package — must be played through once in sweepstakes mode before converting to Redeemable SC.

3. KYC verification complete and approved

Canadian-specific documentation accepted (see below).

4. Account in good standing

No Terms of Service violations, no duplicate accounts.

5. Province eligibility

Full SC redemptions available in all provinces except Ontario (restricted) and potentially Quebec (verify at registration). BC, Alberta, Saskatchewan, Manitoba, Atlantic provinces, and territories all have full redemption access.

CrownCoins Casino Payout Guide — How to Redeem SC Prizes
KYC Documents — Canadian Specifics

CrownCoins requires the same two document types as for US players, and Canadian government documents are fully accepted:

Accepted Canadian Primary ID (government-issued photo ID):

  • Canadian driver's licence (front and back)
  • Canadian passport (photo page)
  • Provincial photo ID card (front and back)
  • Canadian Permanent Resident card

Accepted Canadian Proof of Address (dated within 90 days):

  • Utility bill: BC Hydro, Fortis BC, ENMAX, ATCO, Manitoba Hydro, Nova Scotia Power, NBPower, etc.
  • Canadian bank statement (any major bank)
  • Government of Canada or provincial government mail
  • Canadian mobile phone bill (Rogers, Bell, Telus, Shaw, Videotron, etc.)
  • Lease or tenancy agreement with current address

Important for Quebec players: If SC redemptions are available in your Quebec account, standard Quebec-issued documents (carte d'assurance maladie is not accepted as primary ID anywhere — use your Quebec driver's licence or Canadian passport).

Document quality: CrownCoins processes documents that are clear, fully visible, and undamaged. Common rejection reasons for Canadian documents: partial images of the driver's licence back, expired passports, bank statements with addresses blacked out.

Payout Methods Available to Canadian Players

Skrill — Recommended for Canadian Players

Skrill is the fastest payout option and supports Canadian dollar accounts.

Setting up Skrill for Canada:

  1. Go to skrill.com and create a free account
  2. Select Canada as your country and CAD as your currency
  3. Verify your Skrill account (email + photo ID)
  4. Link your Canadian bank account or debit card to fund Skrill (for future use) and to receive transfers

Once Skrill is set up:

  • Use your Skrill email address as the CrownCoins redemption destination
  • Payouts arrive in your Skrill account in 24–48 hours after CrownCoins approval
  • Transfer from Skrill to your Canadian bank: typically 1–3 business days

Currency handling: CrownCoins processes redemptions in USD-equivalent values (1 SC = $1 USD equivalent). Skrill handles the CAD conversion when you transfer to your Canadian bank. Exchange rates apply at the time of the Skrill-to-bank transfer.

Skrill fees: No fee from CrownCoins for redemption. Skrill may charge a small fee for transferring funds to your Canadian bank account. Check Skrill's current CAD fee schedule at skrill.com/fees.

ACH / Bank Transfer — Direct to Canadian Account

Direct bank transfer to your Canadian checking or savings account. Processing time is longer than Skrill (3–7 business days after CrownCoins approval) but deposits directly without a Skrill intermediary.

What you need:

  • Your Canadian bank's transit number (5 digits)
  • Your institution number (3 digits)
  • Your account number (7–12 digits)

All three are found on your Canadian cheque, in your online banking under "account details," or at your bank branch.

Currency: Confirm with CrownCoins support whether Canadian bank transfers settle in CAD or USD-converted-to-CAD at the time of transfer.

How to Submit a Redemption Request — Step by Step
  1. Log in to your CrownCoins account
  2. Click your account icon (top right on desktop, Account tab on iOS app)
  3. Select "Redeem"
  4. Verify your balance — ensure you have 50+ Redeemable SC (not just total SC)
  5. Choose your method — Skrill or bank transfer
  6. Enter payout details:
  • Skrill: your registered Skrill email
  • Bank transfer: transit number, institution number, account number
  1. Enter redemption amount (minimum 50 SC)
  2. Review and confirm — you'll receive a confirmation email
  3. Wait for processing — CrownCoins reviews before releasing
Processing Times for Canadian Players
StageTimeframe
KYC review (first time)24–72 hours
Redemption review24–48 hours
Skrill delivery after approval24–48 hours
Bank transfer after approval3–7 business days
Skrill to Canadian bank1–3 additional business days

First Canadian redemption (total): Typically 3–8 business days including KYC.

Subsequent redemptions: 2–5 business days after KYC is already approved.

Weekends and holidays: CrownCoins processes redemptions on business days. Requests submitted Friday afternoon may not begin processing until Monday. Canadian holidays (Victoria Day, Canada Day, Labour Day, etc.) can add a day to processing.

The SC to CAD Conversion — What You Actually Receive

CrownCoins values Sweeps Coins at $1 USD per SC for redemption purposes. Canadian players receive the CAD equivalent after conversion:

Example with 50 SC:

  • 50 SC × $1 USD = $50 USD redemption value
  • USD/CAD exchange rate (April 2026: approximately 1.36): ~C$68
  • Minus any Skrill transfer fees

The exact CAD amount varies with the exchange rate at the time of your Skrill transfer or bank transfer. In a strong CAD environment (rate near parity), the value is closer to $50 CAD. In a weak CAD environment (rate above 1.40), your CAD value is higher.

This is a feature, not a bug — Canadian players effectively benefit from USD-denominated prize values in periods when CAD is weaker than USD.

Taxes on CrownCoins Prizes — Canadian Perspective

The Canada Revenue Agency (CRA) generally treats lottery and sweepstakes prizes as non-taxable windfalls for recreational players. However:

  • Professional gamblers who rely on gaming income may have different tax treatment
  • Large prizes may attract CRA scrutiny depending on frequency and amount
  • CrownCoins, as a US company, likely does not issue T4A or Canadian tax slips

Consult a Canadian tax professional if you have significant prize winnings. This guide does not constitute tax advice.

Common Canadian Redemption Issues and Fixes

"Your account is not verified"

Submit KYC documents (Canadian ID + proof of Canadian address) through your account's Verification section. Allow 24–72 hours for review.

"Insufficient Redeemable SC"

Your SC balance may include Promotional SC that haven't been wagered yet. Play through your SC once in sweepstakes mode — each SC wagered converts to Redeemable SC after that one play.

Bank transfer details rejected

Ensure you're providing all three components: transit number (5 digits), institution number (3 digits), and account number. Canadian bank details format differs from US (no single "routing number" equivalent) — CrownCoins' bank transfer form may require these components separately.

Skrill payment not arriving

Verify your Skrill account email matches exactly what you provided to CrownCoins. Check that your Skrill account is fully verified. Contact CrownCoins support with your redemption confirmation number.

Frequently Asked Questions

What is the minimum withdrawal at CrownCoins in Canada?

50 Redeemable Sweeps Coins — the same minimum as for US players. This is one of the lowest minimums in the sweepstakes category.

Can Ontario players withdraw from CrownCoins?

No. Sweeps Coins prize redemptions are restricted for Ontario residents. Ontario players can play in Crown Coins mode but cannot cash out SC prizes.

Does CrownCoins support Interac for withdrawals?

Interac is accepted for purchases (deposits). Redemptions (withdrawals) are processed via Skrill or bank transfer. Interac as a payout method is not currently listed — verify directly with CrownCoins support for current options.

How long does it take to get paid in Canada?

First redemption including KYC: 3–8 business days. Subsequent Skrill redemptions: 2–4 business days. Bank transfers take longer (3–7 additional business days after approval).

Are CrownCoins prizes taxable in Canada?

Generally, sweepstakes prizes are non-taxable windfalls for recreational players under CRA rules. Consult a Canadian tax professional for your specific situation.

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Last updated: April 2026

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